ADMISSIONS POLICY
GENERAL CONDITIONS OF ADMITTANCE
1. The admission of guests to the cinema is strictly subject to this Admissions Policy. By purchasing a ticket to attend the cinema operated you agree to be bound by this Admissions Policy.
2. We reserve the right to refuse access to or order the immediate removal without any entitlement to a refund of any person who fails to act in accordance with this Admissions Policy.
3. We ask that our guests are seated before the start of the main feature. However, entry to the auditoria is permitted after the start although we ask that guests take their seats without causing disturbance to others attending the screening.
4. We also reserve the right to refuse admission to the Cinema in reasonable circumstances including for health and safety, licensing reasons or where a Ticket is void.
5. We also reserve the right to request customers leave the Cinema at any point on reasonable grounds and may take any appropriate action to enforce this right. By way of example, we may remove a customer who:
• has behaved in the Cinema in a manner which, in the reasonable opinion of the management has, or is likely to affect the enjoyment of other customers, is disruptive, antisocial or violent; or
• uses threatening, abusive or insulting words or behaviour or in any way provokes or behaves in a manner which may provoke a breach of the peace; or
• in the reasonable opinion of the management is under the influence of drugs or has consumed an excessive amount of alcohol; or
• fails, when required, to produce proof of identity or age or proof of eligibility for concessions; or
• obstructs gangways, access-ways, exits, entrances or staircases, congregates in non-designated areas or seeks entry to stands or seats for which he/she does not hold a ticket.
6. You must comply with instructions and directions given by Cinema staff and stewards.
7. The use of equipment for recording or transmitting (by digital or other means) any audio, visual or audio-visual material or any information or data inside the Cinema is strictly forbidden. Unauthorised recording equipment, recordings, tapes, films or similar items may be confiscated and destroyed or deleted.
8. Mobile telephones and messaging equipment must be switched off during the screening.
9. Alcohol may be consumed in public bars and other authorised areas including the auditoria provided it is consumed from the plastic containers provided. Smoking (including e-cigarettes or vapes) is not permitted within the Cinema.
10. The Cinema operates a Challenge 25 proof of age scheme. If, in the opinion of our staff, you appear under the age of 25, you will be asked to prove your age by providing photo identification such as a passport, drivers licence, card bearing the PASS hologram or military identification card.
11. We reserve the right to refuse any sale of alcohol.
12. The following are not permitted within the cinema:
• animals (with the exception of assistance dogs);
• laser pens, fireworks, flares, smoke bombs
• Your own food and drink;
• any item which may be interpreted as a potential weapon including sharp or pointed objects (e.g. knives);and
• illegal substances.
13. We reserve the right to conduct security searches from time to time and confiscate any item which, in our reasonable opinion, may cause danger or disruption to other members of the audience or is one of the items not permitted in the Cinema as listed above. We will not be liable for any loss, theft or damage to confiscated items.
14. Customers must comply with all relevant statutes, safety announcements and regulations whilst attending the cinema. If you have any special requirements or concerns about any possible content in any of the films being show, please let us know when ordering your tickets.