MEMBERSHIP TERMS AND CONDITIONS

NOVA NOW MEMBERSHIP
TERMS AND CONDITIONS

DEFINITIONS

In these Conditions:

The ‘Nova Cinema’, ‘Nova’ and ‘we’, ‘our’ and ‘us’ refers to The Ambassador Theatre Group Limited, registered in England and Wales with company number 2671052 whose registered office is at 2nd Floor, Alexander House, Church Path, Woking, GU21 6EJ who is the Trader for the purposes of The Consumer Rights Act 2015.

‘Free Membership’ and ‘Membership’ means your free membership to the Nova Cinema including a login to the Nova Cinema website which provides Benefits to the holder.

‘Acceptance’ ‘Accepted’ ‘Accepting’ means confirmation by Nova verbally or in writing (including by email) that Your Membership application has been accepted and Your Benefits will commence.

'Benefits' means those benefits and discounts at Nova Cinema and from external providers which are from time to time notified on our website, newsletters or mailings, as available to holders of a valid and current Membership. Additional terms and conditions may apply to individual Benefits and discounts.

'Our website' means www.novacinema.com. 

‘Working Day’ means Monday to Friday, excluding any Public or Bank Holidays.

‘You’ means you or anybody who in Our reasonable opinion is acting with your authority or permission. ‘Your’ shall be read accordingly.

 

  1. BENEFITS

All Benefits are subject to availability and to these Conditions. A valid Nova Membership will entitle You to the Benefits but You acknowledge that some or all of the Benefits may be added to, removed or altered by Nova Cinema at its discretion.

Your Membership may be used to claim one free small popcorn, subject to availability. Your free small popcorn can only be claimed before 31st December 2022.

 

  1. SIGNING UP FOR A MEMBERSHIP

When Your application for a Membership has been Accepted a contract in accordance with these Conditions has been formed between us and You will be issued with a Membership number.

To sign up for a Membership You must be over the age of 18 and be a UK resident.

The Benefits can be utilised immediately upon Acceptance and You will be issued with Your Membership login immediately. Your Membership login must be quoted at all times when claiming Benefits.

 

  1. AFTER CARE & COMPLAINTS

Should You have any queries or issues relating to Your Membership purchase please contact our Membership team via [email protected]. We will acknowledge all customer correspondence within 24 hours and We shall respond more fully within 5 working days.

 

  1. USING YOUR MEMBERSHIP

Your Membership is a personal revocable licence and is, at all times, the property of Nova Cinema. Nova reserves the right to refuse to supply You with a Membership and can terminate Your Membership at any time if, in its reasonable opinion, You are in breach of these Conditions.

These Conditions include, but are not limited to, providing false information at the time of Acceptance, misuse of Your Membership in anyway or irregularity in the use of Your Membership.

Your Membership is strictly non-transferable to any third parties. Only the named holder on the Membership will be entitled to use the Membership and to receive Benefits.

Any Benefits and tickets obtained in breach of these Conditions will be made null and void and Nova Cinema may refuse to admit the ticket holders to its venues. 

 

  1. CANCELLING YOUR MEMBERSHIP

You have the right to cancel Your Membership at any time. This can be done via your login on the Nova Cinema website or by contacting Membership team on [email protected].

 

  1. DATA PROTECTION

You must ensure that the information provided by You when You Accepted Your Membership is accurate and complete and contains Your correct name, contact address, telephone number and/or email address and any other requested details. 

lt is Your responsibility to inform Nova of any personal detail changes.

Nova Cinema will use this personal information to provide You with all information connected with the supply of Your Membership including offers, Benefits, renewals, brochures and newsletters, events, offers and changes to the Membership scheme. By Accepting a Membership You consent to Your information being used in this way.

Please note that if You refuse or withdraw certain contact permissions, we may not be able to provide You with all the services that Your Membership entitles you to. 

Read more at www.novacinema.com/privacy-policy

 

SUPER NOVA MEMBERSHIP
TERMS AND CONDITIONS

DEFINITIONS

In these Conditions:

The ‘Nova Cinema’, ‘Nova’ and ‘we’, ‘our’ and ‘us’ refers to The Ambassador Theatre Group Limited, registered in England and Wales with company number 2671052 whose registered office is at 2nd Floor, Alexander House, Church Path, Woking, GU21 6EJ who is the Trader for the purposes of The Consumer Rights Act 2015.

‘Membership’ means your paid for membership to the Nova Cinema including a login to the Nova Cinema website which provides Benefits to the holder.

‘Acceptance’ ‘Accepted’ ‘Accepting’ means confirmation by Nova verbally or in writing (including by email) that Your Membership application has been accepted and Your Benefits will commence.

'Benefits' means those benefits and discounts at Nova Cinema and from external providers which are from time to time notified on our website, newsletters or mailings, as available to holders of a valid and current Membership. Additional terms and conditions may apply to individual Benefits and discounts.

'Our website' means www.novacinema.com. 

‘Working Day’ means Monday to Friday, excluding any Public or Bank Holidays.

‘You’ means you or anybody who in Our reasonable opinion is acting with your authority or permission. ‘Your’ shall be read accordingly.

‘Validity Period’ means 12 months from the date of purchase and any subsequent renewal date.

  1. BENEFITS

All Benefits are subject to availability and to these Conditions. A valid Nova Membership will entitle You to the Benefits but You acknowledge that some or all of the Benefits may be added to, removed or altered by Nova Cinema at its discretion.

Your Benefits include:

  • 5 free film tickets per year;
  • after You use your 5 free film tickets per year, You will receive a 10% discount on full price adult tickets (including screen 7 tickets) You purchase for You and one guest;
  • 10% discount on screen hires; and
  • 10% discount on purchases of food and beverages (excluding alcoholic beverages).

Free tickets and 10% discounts under the Benefits cannot be used on Nova Live tickets.

10% food and beverage discount only applicable when items are bought at the cinema kiosk.

  1. PURCHASING A MEMBERSHIP

When Your application for a Membership has been Accepted a contract in accordance with these Conditions has been formed between both of us and You will be issued with a Membership number.

To purchase a Membership You must be over the age of 18 and be a UK resident.

The Benefits can be utilised immediately upon Acceptance and You will be issued with Your Membership login immediately. Your Membership login must be quoted at all times when claiming Benefits.

Subject to these Conditions, Your Membership will be valid for the Validity Period.

  1. YOUR MEMBERSHIP RENEWAL

You will receive an email making you aware that it is time to renew Your Membership. It will not automatically renew. This will happen on an annual basis.

If You do not renew Your Membership we will automatically cancel your membership on the last day of the Validity Period.

  1. AFTER CARE & COMPLAINTS

Should You have any queries or issues relating to Your Membership purchase please contact our Membership team via [email protected]. We will acknowledge all customer correspondence within 24 hours and We shall respond more fully within 5 working days.

  1. USING YOUR MEMBERSHIP

Your Membership is a personal revocable licence and is, at all times, the property of Nova Cinema. Nova reserves the right to refuse to supply You with a Membership and can terminate Your Membership at any time if, in its reasonable opinion, You are in breach of these Conditions.

These Conditions include, but are not limited to, providing false information at the time of Acceptance, misuse of Your Membership in anyway or irregularity in the use of Your Membership.

Your Membership is strictly non-transferable to any third parties. Only the named holder on the Membership will be entitled to use the Membership and to receive Benefits.

Any Benefits and tickets obtained in breach of these Conditions will be made null and void and Nova Cinema may refuse to admit the ticket holders to its venues. 

  1. CANCELLING YOUR MEMBERSHIP

Your Membership is non-refundable. You have the right to cancel Your Membership at any time but no refund will be given. This can be done via your login on the Nova Cinema website or by contacting Membership team on [email protected].

  1. DATA PROTECTION

You must ensure that the information provided by You when You Accepted Your Membership is accurate and complete and contains Your correct name, contact address, telephone number and/or email address and any other requested details. 

lt is Your responsibility to inform Nova of any personal detail changes.

Nova Cinema will use this personal information to provide You with all information connected with the supply of Your Membership including Benefits, renewals, brochures and newsletters, events, offers and changes to the Membership scheme. By Accepting a Membership You consent to Your information being used in this way.

Please note that if You refuse or withdraw certain contact permissions, we may not be able to provide You with all the services that Your Membership entitles you to. 

Read more at www.novacinema.com/privacy-policy